Privacy Policy – Data Processing Notice

TheMedlineCompany is committed to protecting your personal data. Accordingly, we take appropriate and proportional measures to ensure the security, integrity, and availability of the personal data processed through the website https://themedlinecompany.com/ (the “Website”).

Users are encouraged to carefully read this Data Processing Notice. By using the Website, you acknowledge and accept the processing of your personal data as described herein. If you do not agree with these terms, you should not use the Website. Continued use of the Website after modifications to this Notice constitutes your acknowledgment of and agreement to such changes.

This Notice is directly linked to the Terms of Use of the Website and should be read in conjunction with them. Please refer to the Terms of Use for additional information.

Data Controller

The company TheMedlineCompany AE, located at 1 Aristotelis Valaoritou Street, Metamorfosi, Attica, Greece (hereinafter, the “Company” or “We”), is the owner and operator of the Website and is the data controller for personal data processed via the Website and in connection with the services offered.

Data We Collect from You

The Website provides informational content regarding the Company’s products and services.

You may contact the Company through the Website or subscribe to product presentations.

When contacting us via the contact form, users are asked to provide:

  • Contact Information: First Name, Last Name, Email Address
  • Personal Information: Website, any other message

When subscribing to product presentations, we collect:

  • Contact Information: First Name, Last Name, Email Address

Purpose and Legal Basis for Processing Personal Data

Processing of users’ personal data is subject to this Notice, the EU General Data Protection Regulation (GDPR 2016/679), and Greek laws 4624/2019 & 3471/2006.

We process the personal data collected via our Website for the following purposes and legal bases:

No Purpose Legal Basis
1 Responding to users’ inquiries (messages) Legitimate interest to respond to your message
2 Conducting product presentations Consent

We may also process and share personal data to comply with legal obligations or requests from competent public, judicial, or law enforcement authorities.

Data Retention

  • Contact data is retained until the user requests deletion.
  • Data collected for product presentations with user consent is retained until consent is withdrawn or deletion is requested.

Recipients of Data

Your data may be accessible to authorized personnel of the Company, who are bound by confidentiality obligations.

We do not share your data with third parties, except:

  • The hosting provider Papaki, hosting our website in Greece.
  • Softweb Adaptive I.T Solutions, Zoni Kainotomia, Ganas & Ganas Building C, 9th km Thessaloniki-Thermi, providing website maintenance and backup services.

Papaki and Softweb act as data processors, complying with confidentiality and lawful processing obligations.

Personal data may also be disclosed when required by law, or to protect legitimate interests, or when processed by partners or third-party service providers (e.g., cloud services), ensuring security and protection.

Website Communications

Only authorized personnel, bound by confidentiality obligations, have access to messages received through the Website.

Messages are not forwarded to third parties without explicit consent, except where necessary to comply with legal obligations or to establish, exercise, or defend legal claims.

Technical Measures

We collaborate with our hosting provider to ensure the protection of personal data, maintaining website data within the European Economic Area (EEA) under EU law.

The Website uses SSL encryption to ensure secure browsing.

We may use third-party providers for hardware, software, storage, and technology needed for Website operation. Encrypted backups may be stored with third-party providers for emergency or disaster recovery purposes.

Social Media

This Notice does not apply when using social media to contact the Website. In such cases, data processing is subject to the social media platform’s privacy policy. Users are advised to review these policies carefully.

Your Rights

You have the following rights regarding your personal data:

  1. Right to Information: You can be informed about the collection and use of your personal data.
  2. Right of Access: You may obtain confirmation of whether your personal data is processed and access it in a concise, transparent, and understandable format.
  3. Right to Rectification: You may request correction of inaccurate or incomplete data without undue delay.
  4. Right to Erasure: You may request deletion of your personal data, subject to legal conditions.
  5. Right to Restriction: You may request restriction of processing to specific purposes under the law.
  6. Right to Object: You may object to processing for reasons related to your situation. Processing may continue only if there are compelling legitimate grounds.
  7. Right to Data Portability: You may receive your data in a structured, commonly used, machine-readable format and request transmission to another controller.
  8. Right to Human Intervention: You have the right not to be subject to decisions based solely on automated processing, including profiling, producing legal or similarly significant effects.

To exercise your rights or revoke consent, contact our Data Protection Officer (DPO) Georgios Kanakis at privacy@the-medline.company.

Requests will be addressed within 30 days. If an extension is required, we will inform you of the reasons.

If you believe your personal data rights have been violated, you may file a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

Changes to This Policy

We may update this Notice to reflect legal changes, new features, or changes in company practices. The latest version will be posted on the Website. You should check frequently for updates. If changes affect your rights or obligations, we will notify you in advance via the Website or email. Continued use of the Website after changes constitutes agreement with the revised Notice.

Last Updated: June 26, 2025